Highway DepartmentHIGHWAY SUPERINTENDENT This e-mail address is being protected from spambots. You need JavaScript enabled to view it Effective May 1, 2011: The highway department crew members work 10 hours per day, 4 days per week - Monday through Thursday.
The Highway Department is responsible for the maintenance and repair of the town's roads, as well as monitoring their condition. The Highway Department consists of a crew of 8 maintainers. This crew is responsible for (but not limited to) drainage installation and repair, roadside mowing, park maintenance, pot hole patching, street sweeping, vehicle maintenance, road resurfacing, tree removal and snow removal. They are charged with the responsibility of maintaining the paved and unpaved road surfaces that service New Hartford. The Highway Department works a total of 40 hours per week. They arrive at 7:00 AM and work until 3:30 from October through the end of May. During the summer months, the crew works 4 ten hour days, arriving at 6:00 am and working until 4:30 pm. The increased daylight hours affords them the opportunity to complete larger jobs on a daily basis. Less time is wasted moving heavy machinery back and forth to a job site. Overtime hours occur during snow/inclement weather events. They stay late and come in early as conditions warrant their presence. If you have a concern about road conditions and need to report it during the work day, please call the Office of the First Selectman at 379-3389. (there won't be anyone answering the phone at the highway garage - they will all be out working!) The road crew will be notified of your concern. AFTER HOURS ROAD CONCERNS SHOULD BE DIRECTED TO TROOP B - 1-800-497-0403. The Highway Department values the input of New Hartford residents. Please call with any concerns or questions you may have. The highway foreman can be reached at 379-0351 or messages may be left with the First Selectman's Office at 379-3389. It is the policy of the Town to request the name and address of the person calling regarding a concern. Information regarding the concern is recorded on an "inquiry form" and is distributed to the Board of Selectmen for their review. Forms are reveiwed frequently by the First Selectman to ensure that action has been taken. During the winter months, please keep in mind that it is the homeowner's responsibility to keep the area in front of your mailbox clear. The post office will not deliver mail if access is not provided. If you have a concern with the snow removal procedure in your neighborhood, please call the Town Hall at (860) 379-3389 and discuss this with the First Selectman.
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